According to the National Statistics’ “Family Resources Survey: financial year 2019 to 2020”

published 25 March 2021, there are 14.1 million disabled people in the UK alone. Not all disabilities prevent people from using information technologies like the Internet, but many do.

It is also important to remember that access to the internet and online services is even more important for people with disabilities, as they can have difficulty to access more traditional sources of information and service.